BI Training Department is Here to Support You

From initial program implementation to refresher courses, BI works hard to ensure that every agency is getting the most out of its electronic monitoring program. Training courses and materials are designed to address the most important facets of BI hardware and software to assist officers managing clients.

BI Training - training department customer service

New Officer Training

If you are a new officer or a manager who has a new officer starting location monitoring duties, register online to reserve a seat at our quarterly new officer training. Register today.

Our Experience Speaks for Itself

Customer service is a top priority. With an average tenure of eight years, the BI training staff is dedicated to making your electronic monitoring program a success. More than 5,000 officers are trained annually on equipment, software, reports, and data analysis. With this experience behind you, you can be sure your program is well supported.

BI Training - training department

Training to Maximize Your Program

Our training sessions are practical and relevancy-oriented. We work with each agency to tailor training to meet their goals and objectives. We have designed dozens of training modules to help you maximize your electronic monitoring program. If a specific topic is not on our list of trainings, we'll organize a session to address it. For more information on our classes and schedules, please contact our Training Department at 800-666-3145 ext. 5730.


Upon completion of initial program set-up, BI provides multiple training methods, including online sessions available 24x7, webinars, and on-site classes. This allows officers to attend training sessions at their leisure. Dedicated account representatives work with the BI Training Department to provide on-site support and training as needed.

BI Training-Designed For Your Convenience
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